How we collect, use, and protect your personal and payment information.
The terms "we", "our", and "us" in this Privacy Policy refer to Lend (lend.com.bd), operated by Lagaroche (BD) Limited. We are committed to protecting the privacy of our customers. This Privacy Policy explains what information we collect when you visit our website and its subpages, how we use that information, and the choices available to you.
When you visit Lend, place an order, create an account, contact us, or take part in any activity we run (such as a newsletter signup or promotion), we may collect identifiable information such as your name, email address, phone number, delivery address, and order history. We also keep records of your browsing and purchase history to improve your shopping experience and offer more relevant recommendations.
We use your information to process and deliver your orders, respond to your enquiries, and understand your shopping preferences so we can offer you better products and service. We may share identifiable information with trusted third parties who provide support services on our behalf (such as courier partners or our payment gateway) or who help us market Lend's products. These third parties are contractually prohibited from using your information for any purpose other than assisting Lend. We may also disclose personal information where required to comply with the law, a government request, or to protect the rights and safety of Lend.
With your consent, we may send periodic emails about new arrivals, campaigns, and other updates. You can unsubscribe at any time using the link at the bottom of any marketing email we send.
Your payment security is a priority. Here's how it works:
We use "cookie" technology that allows Lend to recognize your browser, distinguish you from other visitors, and personalize your shopping experience. Specifically, cookies help us to:
Third parties that help us with analytics or advertising are contractually prohibited from using information collected via cookies for any purpose other than assisting Lend. You can control or disable cookies through your browser settings at any time; please note that some parts of our website — such as the shopping cart — may not function correctly if cookies are disabled.
Lend may contain links to the websites of our parent brand, sister brands, partners, social media platforms, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies, and we are not responsible for the content or privacy practices of these linked sites. Please review their policies before submitting any personal data on their websites.
You may contact us at any time to ask what personal information we hold about you, to request a correction, or to request that your account and associated data be deleted, subject to our legitimate business and legal record-keeping requirements (for example, order and invoice records required for tax purposes).
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision.
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