Quick answers about ordering, delivery, exchanges, refunds, and payment security.
Still stuck? Contact us any time.
Orders & Delivery
Orders inside Dhaka are delivered within 5 business days, and
orders outside Dhaka within 10 business days of confirmation. See
our Shipping & Delivery Policy
for full details.
Once your order is dispatched, we'll email you a tracking number so you can follow
it to your doorstep.
Yes — email us at lendbdclothing@gmail.com
within 24 hours of placing your order. Once it has entered
processing, we may not be able to accommodate changes.
Currently, we only offer shipping within Bangladesh.
Exchanges & Refunds
Yes — exchanges are accepted within 10 days of receipt, as long as
the item is unused and in its original condition with tags and packaging intact.
Discounted or special-offer items aren't eligible. See our
Return & Refund Policy.
No — exchanges are completely free. Our delivery team collects the original item
and delivers the replacement at the same time, subject to stock availability.
For cancelled, failed, or duplicate online payments, approved refunds are processed
back to your original payment method within 7–10 business days.
Full details are in our Return & Refund Policy.
Payments & Security
Cash on Delivery is always available. Where enabled, we also accept bKash, Nagad,
Rocket, and card payments, processed securely through SSLCommerz.
Yes. Online payments go through SSLCommerz, a PCI DSS–compliant gateway — we never
see or store your card number, CVV, or wallet PIN. See our
Privacy Policy for details.
